In this role as Vendor Support Manager, you will be working with a dynamic and international team that’s primarily focused on supporting our Vendors. Your main responsibilities will include but are not limited to the following:

- Helping new vendors to onboard to our marketplace primarily in Portugal and Spain (and also other countries).
- Support vendors on integrating via EDI, API or other interfaces to our system
- Driving results in a cross-functional environment
- Support monitoring the delivery performance of vendors that are already live in our marketplace
- Serving as the first point of contact for vendor service escalations
- Contributing to the definition and design of tools, standard operating procedures and processes.

- Team spirit and strong service & problem-solving mindset.
- Excellent time-management skills and the ability to work independently.
- Excellent written & verbal communication skills.
- Good knowledge of Microsoft Office,



especially Excel.
- Tech-savvy, interested in learning more.
- Strong and proven relationship management skills.
- Fluent/Native level communication skills in Portuguese, Spanish and English (essential).
- Any additional European languages would be beneficial.

- Innovative product and exciting career opportunities in an agile environment with a start-up mentality
- A diverse and vibrant international environment of 70+ different nationalities
- Adaptable hybrid working set up.
- Full support from METRO Group – our mother company
- Health and wellbeing support
- Language courses subsidy for professional growth
- Attractive referral program
- Team events, MeetUps, and TechTalks
- And much more

Please apply with the English version of your CV .

📌 Vendor Support Manager - Portugal & Spain (m/f/d) (Palma)
🏢 Empresa líder
📍 Palma