The Service Owner is accountable for the end-to-end health and performance of a portfolio of shared platforms.

This role ensures platforms deliver business value while remaining compliant, cost-effective, and aligned with enterprise standards. The Service Owner acts as the single point of clarity across governance, lifecycle, and stakeholder coordination.

What is expected from this role

- Act as a Service owner for platform value, balancing business needs, risk, and long-term sustainability

- Drive consistency and transparency across platform governance, lifecycle decisions, and vendor interactions

- Foster strong collaboration across IT, business stakeholders, and peer service owners to enable seamless platform usage

Tasks and responsibilities

- Centralize accountabilities for all managed platforms.

- Ensure alignment with IT ways of working, strategy and architecture.

- Strengthening compliance, governance, and risk management.

- Standardized processes, documentation, and lifecycle management.

- Optimizing cost efficiency and vendor management.

- Manage the relationship with other service owners and POs that we share platforms with.

Requirements

- Strong understanding of enterprise architectures, cloud platforms, integrations, APIs, and data pipelines.

- Experience leading platform governance, technical audits, and risk management.





- Proficiency in DevOps practices, CI/CD pipelines, monitoring frameworks, and automation.

- Ability to define and enforce technical standards and lifecycle processes.

- Strong cross‑team facilitation and the ability to drive technical alignment across multiple squads.

- Demonstrate strong business–technical translation skills with experience liaising across business, operational, and IT teams; quickly learn new tools including AI and automation solutions.

- Excel in a fast-paced, integral environment through strong time‑management, independent problem‑solving, attention to detail, and fluent English communication.

- Hold a relevant bachelor’s degree, ideally with pharma experience or prior roles in digital marketing/SEM/SM within service delivery settings; able to work hybrid from Sant Cugat and travel occasionally.

#IamBoehringerIngelheim because…

We are continuously working to design the best experience for you. Here are some examples of how we will take care of you:

- Flexible working conditions

- Life and accident insurance

- Health insurance at a competitive price

- Investment in your learning and development

- Gym membership discounts

If you have read this far, what are you waiting for to apply? We want to know more about you!

📌 Service Owner - Platform Governance & Standardization (San Cugat del Vallés)
🏢 Reconocida empresa
📍 San Cugat del Vallés