We are looking for a person that would like to join us in Viking Assistance and together with us continue fostering a good and healthy culture in our new site in Fuengirola.

We offer an exciting position in a dynamic environment with opportunities for personal growth. You'll become a part of a growing company where success hinges on strong teamwork.

To excel in this role, we believe it's vital that you're a skilled relationship builder who recognizes the value of spreading joy and knowledge among your team.

What do we expect from you:

- Take big part in recruiting.

- Coaching and competence development.

- Assisting and coaching employees to provide top-notch service to our customers

- Implementation of new procedures, projects, and customers.

- Personnel responsibility administration such as time sheets, salary file, absence
routines, updating/maintaining shift plan.

- Used to following service levels - KPIs and SLA’s.

- Follow up on quality and deviations, plan and execute.

- Create and maintain instructions and operations manuals.

- Resource management, shift planning and maintenance

- Covering for other Team leaders in case of absence of any kind.

- Work closely with other departments within Viking Assistance Group.

What qualifications we are looking for:

- You have great experience from leadership or supervision

- Solid experience from customer service sector

- You have been a team leader before,



or you would like to step up to become one

- You speak and write fluent in Norwegian.

- You speak and write good English

- You are experienced of changing environment

- You are able to switch from detail to helicopter perspective if necessary.

- You are experienced in recruitment

Who are you?

- You understand the importance of a strong company culture

- You can handle both operational as well as strategic thinking.

- You are good at prioritization and decision making in a hectic environment

- You are good at working independently.

- You have a structured approach and get things done.

- You communicate well and have good people skills.

- You see solutions instead of problems and have a flexible mindset.

- Your like working to develop teams and individuals

- You are ready for an office in a growing and changing phase

- You are ready to collaborate cross countries

We offer:
• A competitive salary
• PC and mobile phone
• Versátil work hours
• A very good work environment with great colleagues
• Newly renovated office centrally located in Fuengirola

Does this sound like you?
Then we are looking forward to hearing from you!

Applicants will be reviewed and potentially called in on a rolling basis.
Last date to apply is Friday 12th of September

Starting day in agreement.

The position reports to Site Manager, Fuengirola.

📌 Team Leader for Norway RSA, Fuengirola (Mijas)
🏢 Sin nombre
📍 Mijas