Our Client

Is a general leader in hygiene, health, and nutrition, creating trusted and beloved brands for generations. Driven by a mission to protect, heal, and nurture, they strive for a cleaner, healthier world. As a Customer Service Representative, you will handle customer inquiries across various channels, including phone, email, chat, and social media, with a strong focus on first-contact resolution to provide exceptional customer experiences."

What’s your Mission?

- Customer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently.

- Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.

- Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media.

- Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions.

- Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships.

Your Experience, Our Future

- Fluency in German: Demonstrated by exceptional grammar and spelling.

- Advanced English Proficiency:



Excellent written and spoken English communication.

- Customer Service Enthusiast: Possess a genuine passion for delivering exceptional customer service.

- Empathetic Communication: Ability to handle sensitive calls with empathy and understanding.

- Strong Administrative Skills: Meticulous attention to detail and strong administrative skills.

- Proactive Problem-Solver: A professional outlook and proactive approach to problem resolution.

Your Benefits Package

- Start Date: December 2025.
- Hours: 20 h/week

- Work Schedule: Monday to Friday, 11:00 am - 3:00 pm

- Salary: €9,279 gross per year

- Holidays: 24 calendar days (pro-rata)

- Work Model: Hybrid (6 days per month at the office)

- Training: 2 weeks of full time training in the office, Monday to Friday - 9:00am to 6:00pm

- Office Location: Barcelona (La Sagrera)

Additional Perks:

- Career Growth: Ongoing training and development.

- Well-being Support: Confidential counselling and resources.

- Perks & Discounts: Exclusive offers and rewards.

- Health Benefits: Discounted health insurance.

- Skill Development: LinkedIn learning and certifications.

- Referral Program: Bring a friend and get a referral bonus.

📌 Customer Service Representative for the German Market (Part-Time) (Barcelona)
🏢 Sin nombre
📍 Barcelona