Knowledge Platform Lead (Country: Spain)
Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación.
Santander ( ) is evolving from a global, high-impact brand into a technology‑driven organization, and our people are at the heart of this journey. Together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and expect all professionals to take a proactive and responsible approach toward risk management.
The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We provide the best solutions to our clients in these businesses across the 10 countries where we are present.
THE DIFFERENCE YOU MAKE
Savings & Investments Domain is looking for an Investment Knowledge Platform Lead, based in Boadilla (Madrid).
In this role you will:
Define, coordinate, and execute the Knowledge Base Adoption Strategy across all countries and entities within the Savings & Investment Domain. Transform structured and unstructured information into an AI‑ready enterprise asset by designing scalable data models, knowledge architectures, and cloud platforms consistently deployed across all countries and entities. Work closely with Business, IT, Data, Architecture, and AI teams to identify strategic data sources, define global standards, lead architecture decisions, and coordinate implementation while driving adoption of the global platform.
Knowledge Platform Strategy
- Define and maintain the roadmap for the Savings & Investment Knowledge Platform (K2).
- Establish the target architecture, implementation roadmap, and governance model.
- Align the platform strategy with the Domain roadmap and Santander's Global AI strategy.




Knowledge & Data Architecture
- Design the global conceptual, logical and physical data models.
- Define metadata, taxonomies and semantic models.
- Design the reference architecture for the Integral Platform and Local Knowledge Platform replicas.
- Ensure scalability, interoperability, security and governance.
AI Knowledge Architecture
- Design AI‑native knowledge architectures using Knowledge Bases, Retrieval‑Augmented Generation (RAG), Embeddings, Vector Databases and Large Language Models (LLMs).
- Define standards for ingestion, indexing, retrieval and semantic search.
Cloud Platform & General Deployment
- Design AWS‑based cloud architectures for both the Global Platform and local deployments.
- Coordinate implementation with Global Technology teams and local entities.
- Ensure consistent deployment and operational excellence.
Change Management & Adoption
- Lead communication, training and stakeholder engagement.
- Promote adoption of the Global Knowledge Base across Business, IT and Operations.
Performance Monitoring & Reporting
- Define KPIs and governance metrics.
- Develop executive dashboards using Power BI.
- Report on platform adoption, data coverage and business value.
What You'll Bring
Professional Experience:
- 7+ years leading enterprise data, AI or knowledge platform initiatives.
- Strong experience in Enterprise Architecture and Data Architecture.
- Experience with AWS cloud services and modern data platforms.
- Strong knowledge of Knowledge Bases, RAG, Embeddings, Vector Databases and LLMs.
- Experience integrating structured and unstructured data sources.
- Strong change management and stakeholder management capabilities.
Education:




- University degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred).
- Strong change management and stakeholder management capabilities.
Languages:
- Spanish: Native or minimum C1 level. (Required).
- English: Minimum B2 level. (Required).
Preferred Qualifications
- Experience within Banking or Financial Services.
- Knowledge of Market Data providers and Financial Information ecosystems.
- Experience with enterprise data governance and metadata management.
- AWS and AI‑related certifications.
Benefits
- Enable our teams to go beyond through global opportunities and broad career paths.
- Hybrid working models – some days remote, some days onsite with your team – along with versátil hours.
- Learning for life: access hundreds of courses on our platforms, including exclusive access to the global learning space Santander Open Academy ( ).
- Competitive rewards: highly competitive salary with performance‑based bonuses, motivating you to keep growing with us.
- Financial advantages: preferential banking terms, special interest rates on loans, life insurance, and more.
- Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.
- Family support: childcare support and family‑friendly programmes tailored to each life stage.
- Employee support: Santander Contigo, a program for employees and their families offering legal, emotional, and administrative advisory services.
- Additional perks: Gym/WellHub membership, medical centers in select facilities, meal subsidy, parking, shuttle service from various points in Madrid, and exclusive discounts for Santander employees.
LOCAL COMPLIANCE
Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. xqbhyrx We are committed to providing an inclusive and accessible application process for all candidates.
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