Exciting opportunity for a Technical Support role in Barcelona! You are tech-savvy and enthusiastic about solar technology and systems? Do you have analytical capacity and interest in advancing your service skills? Kick-Start your career now!
Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.
Your responsibilities and impact as a Technical Support Agent will be:
- Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;
- Answering incoming customer queries promptly
- Identifying issues and providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in the CRM system
- Providing ad-hoc support as required
- Being a team player and collaborating for the success of the team and project
What's in it for you?
- Salary package of 25k gross/year
- Permanent contract at 39h/week (probation period 2 months)
- Working hours from 8 AM to 4 PM
- Working in an international Team on site in Poblenou, Barcelona
- Language classes
- International Environment
- Activities every week




- Discounts on certain products (health insurance; technology etc).
Skills, qualifications and interests you need to succeed in this role:
- A native-level proficiency in German and a C1 level of English
- A strong technical understanding or interest in the technical field - Previous experience in troubleshooting favourable
- Living in Barcelona
- Start availability on 06/08 and 12/08
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- A valid Spanish work permit (required).
Your Future Company:
Your future company is a general leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. xqbhyrx The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
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