Experteer Overview
Compruebe a continuación si tiene lo necesario para esta oportunidad y, si es así, envíe su solicitud lo antes posible.
In this role, you will own the end-to-end lifecycle of Agentic plays, turning approved designs into structured, well-governed execution. You’ll design tests, coordinate assets, support in-product automation, and collaborate on operational reporting to drive continuous improvement. You act as the operational center of gravity for agentic plays, turning strategy into running experiments and measurable outcomes. The position supports Qlik’s shift to a signal-driven, agentic engagement model with a focus on rigor and cross-functional collaboration. This is a hands-on role for someone who loves making complex processes run smoothly and deliver impact.
Compensaciones / Ventajas
• Own end-to-end operational lifecycle of agentic plays from setup to retrospective
• Ensure plays run as designed, reach the right audience, and meet success criteria
• Design A/B test structures with hypotheses, controls, sample sizes, and success criteria
• Translate play logic into a structured execution plan with milestones and dependencies
• Coordinate assets (email copy, in-product content, timing, suppression lists, audience segments) for activation
• Support automated and agentic experiences across N8N, Pendo, Amazon SES, Salesforce
• Act as operational contact during execution, monitor issues, escalate blockers




• Define reporting requirements with Analytics u0026 Insights; produce concise performance summaries
• Lead post-play retrospectives and translate learnings into next iterations
• Collaborate with Cohort Manager to improve execution quality and outcomes
• Maintain a knowledge base of play outcomes for institutional learning
• Govern plays with approval gates and change control; identify process inefficiencies and propose improvements
• Work with Learning u0026 Education to ensure enablement assets are available and aligned with agentic plays
Responsabilidades
• 7+ years of experience in programme management, Agentic operations, or customer success execution
• Experience running structured experiments or A/B tests in digital engagement or marketing xqbhyrx automation
• Ability to coordinate cross-functional delivery with autonomy and clear communication
• Strong operational discipline managing multiple concurrent workstreams
• Analytical literacy: interpret dashboards and metrics
• Comfort working with both technical and non-technical stakeholders
• Familiarity with Salesforce, Pendo, Amazon SES, Marketo, N8N or equivalent automation tools, and Qlik Cloud for reporting
• Bias for documentation and process discipline
Requisitos principales
• Genuine career progression
• Culture of innovation
• Flexible, diverse, and international environment
• Corporate Responsibility employee programs
• Accessibility support on request

📌 Agentic Program Manager (Customer Journey) (Barcelona)
🏢 Qliktech
📍 Barcelona