Donaldson is committed to solving the world’s most complex filtration challenges. We are hiring a Customer Service Representative with fluent English to be part of the Industrial Filtration Customer Service team located in Terrassa, Barcelona.

Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.
Key Responsibilities

- Process, monitor, and follow‑up customers' purchasing orders
- Ensure effective service and administrative support for the assigned customers
- Provide delivery commitment to customers and follow‑up on order activity, to alert customers and sales team in case of discrepancies
- Manage invoice creation, corrections, and the return of the material activities
- Receive and process customer inquiries on standard pricing, lead‑time, products, and availability, through an efficient and friendly communication with customers, to maintain excellent customer relationships
- Coordinate internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer activities

Relevant Experience and Skills
- Minimum of 1 year of experience in customer service, administration, or logistics




- Working knowledge of MS Office packages and Outlook
- Knowledge of Export procedures, incoterms, payment terms and Oracle R12 are an asset
- Fluent English. Turkish or Arabic are a plus
- Flexibility, ability to multitask, to manage time and to adopt to changes
- Pro‑active attitude, ability to take decisions when necessary, and to be a team player

What we offer you
- Temporary contract of 6months
- Versátil work schedule (7:00–9:30 to 16:00–18:30)
- Hybrid model (3 days of remote working per week)
- Presential onboarding process for 2 months period xhfqzwm
- Shuttle bus from Plaza España (Barcelona city) to our office (Terrassa)
- Attractive compensation package (including meal allowance & telework expenses)
- Free coffee & fruit during office days
- International work environment

We provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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📌 Export Customer Service (6-Month Contract) (Terrassa)
🏢 Barcelona, Spain Donaldson Ibèrica Soluciones
📍 Terrassa