Location: Barcelona Hybrid work: 3 days a week in the office Salary: Up to 60,000 per annum, plus bonus Ref: 8231BN

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The Company

A well-established SaaS provider with integral operations.

Main Duties

To manage operations and maintenance of the international systems and ensure they remain reliable and compliant with client contracts.

The Role

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- Oversee the maintenance of both on‑site equipment and back‑office IT systems, including emergency fault response and planned maintenance.

- Liaise with and provide technical support to vendors, external service providers, and on‑site technical teams.

- Build and maintain strong client relationships and manage commercial and contract‑related enquiries.

- Understand contractual requirements and ensure operations remain fully compliant and meet performance targets.

- Manage operational budgets, Profit/Loss performance,



and track spending against forecasts.

- Develop and execute strategic plans and support frameworks for new projects.

- Drive continuous improvement and operational efficiency initiatives for existing projects.

- Record and report KPI performance and provide team or individual training where required.

The Candidate

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- Fluent in French and English to high business standard (written and spoken) — Essential .

- Experience in a similar operations management role within the IT or SaaS sector — Essential .

- Degree in IT, Engineering, or related technical field preferred.

- Strong understanding of IT Service Management Framework (ITIL) and comfortable with ticket management tools.

- Previous experience in budget and P&L; management.

- Excellent communication and negotiation skills. xhfqzwm

The Salary

Up to 60,000 per annum.

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📌 French Speaking Operations Manager (Barcelona)
🏢 Tamarind Intelligence
📍 Barcelona