At the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future.

Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.

We are inspired by the knowledge that together we are better.

Do you want to work together with us to make people smile ? Then come and join our team as Customer Service Representative.

This is a unique opportunity to be part of a integral and diverse environment .

We strongly encourage applications from people with different backgrounds, perspectives and experiences.

Your responsibilities: • Processing incoming orders, quote requests, and customer inquiries • Monitoring product availability, clarifying and tracking delivery dates • Preparing transport documents and accompanying papers for special transport from Schaan/FL • Creating invoices and credit notes • Preparing and coordinating the shipment of trade fair and course materials • Updating delivery conditions • Clarifying shipping methods • Acting as a contact person for sales partners, end customers, regional sales managers, and subsidiaries in operational matters • Actively supporting the field service • Working closely with logistics, warehouse, and planning departments • Providing operational support to internal departments such as product management, key account management, customer care management, academy, R&D; • Pre- and post-processing of promotions, trade fairs, and events • Personally, supporting sales at trade fairs and events,



if required • Implementing and adhering to the guidelines of the safety manual • Implementing and adhering to the guidelines of the personnel manual • Implementing and adhering to regulatory requirements • Acting as a role model in accordance with the corporate values of the Ivoclar Group Your profile: • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field (or equivalent experience).

• 2–4 years of experience in order processing, logistics coordination, or customer service.

• Experience with ERP systems, preferably SAP and proficiency in MS Office applications.

• Strong understanding of order management and shipping processes.

• Knowledge of transport documentation and international shipping regulations.

• Ability to create invoices, credit notes, and manage delivery conditions.

• Familiarity with trade fair and event logistics is an advantage.

• Good English communication skills, (minimum B2).

• Strong interpersonal skills.

• Strong organizational and time-management abilities.

• Ability to work collaboratively across multiple departments.

• Demonstrated ability to act as a role model aligned with corporate values.

What we offer: A global role within a leading international company in the healthcare sector.

High-impact visibility in global education and marketing initiatives.

International, collaborative and inclusive working environment.

Opportunities for professional growth and development.

Why Ivoclar? xcskxlj If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you.

As an international family business with a long-term perspective, we know that it is our roughly 3,600 employees that are the key to our success.

Let's achieve our goal together: Making People Smile

📌 Customer service representative (Arenas de Iguña)
🏢 Ivoclar EMEA
📍 Arenas de Iguña