In simple terms:
A continuación se detalla todo lo que necesita saber sobre lo que implica esta posibilidad, así como lo que se espera de los solicitantes.

A Junior IT Supporter helps BESTSELLER’s store employees and colleagues when they have technical problems — mostly by phone, chat, or email .
Think of it as being the friendly tech helper for all their fashion stores across Europe.

What you’ll actually do day-to-day:

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- Help solve IT problems — for example:

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- A cash register (POS system) isn’t working

- The Wi‑Fi in a store is down

- Someone can’t log into their system

- Talk to users politely and clearly (in German and English ) to understand the issue and explain what to do.

- Record everything properly in their IT system (ITIL ticketing system).

- Guide users — show them how to fix small problems themselves next time.





- Work with your team to make sure stores can open, sell, and work smoothly.

- Learn about IT systems — like networks, software, and hardware — and improve over time.

Your goal:

Keep all BESTSELLER’s stores running smoothly by solving their technical issues quickly and professionally — so the fashion teams can focus on sales, not IT problems.

Why it’s a good role:

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- You don’t need to be an IT expert yet — they’ll train you .

- You’ll learn IT support basics , troubleshooting, and customer service.

- You’ll work in a friendly, international office in Málaga. xhfqzwm

- You’ll use German and English daily to help colleagues across Europe.

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📌 French-Speaking Junior It-Support To Malaga (Málaga)
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