Dutch-Speaking Customer Support Agent — Málaga or Alicante, Spain
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Málaga or Alicante, Spain | On-site | Permanent contract Start dates: August & September 2026 The opportunity Join an international customer support team based in Spain, working for a leading Dutch telecommunications brand.
You'll be part of a dynamic, multilingual team handling customer inquiries across service, technical support, and fiber optic topics — all in Dutch.
This is not cold calling or outbound sales.
You'll be supporting existing customers with billing, subscriptions, technical troubleshooting, and general account advice.
What you'll do Handle customer inquiries by phone, chat or email in Dutch Provide support across service,



technical and fiber optic topics Identify upselling and cross-selling opportunities as part of the role Ensure customers stay connected and satisfied What we're looking for Native or near-native Dutch speaker (mandatory) Good level of English Customer service experience is a plus — but not mandatory EU passport or valid right to work in Spain Available for one of the upcoming start dates Working hours Monday to Friday: 08:00–20:00 (rotating shifts) Saturday and Sunday: 09:00–17:30 Mandatory availability on Monday mornings and three evening shifts per week (including Friday evenings) Salary & contract Permanent contract under Spanish xhfqzwm labor law Salary from €1,342 to €2,094 gross/month depending on hours (25h to 39h per week) 2-month probation period Relocation support Option 1: Company accommodation — 3 months shared housing provided (summer period) Option 2: €1,500 relocation bonus + up to €500 travel reimbursement Option 3 (domestic within Spain): €750 relocation bonus + up to €125 travel reimbursement Training 4 weeks of paid training including classroom, on-the-job and coaching sessions.

📌 Dutch-Speaking Customer Support Agent (Santander)
🏢 Hira Talent
📍 Santander