Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and Kaufland, as well as Schwarz Production and Pre Zero.

At the same time, we operate as an independent provider in the external market to support companies across Europe in their digital transformation. We bundle our core services in the areas of Cloud, Cyber Security, Data & AI, Communication, and Workspace.

Join us and contribute to digital sovereignty in Europe. With us, you will work at the intersection of agility and security: You will benefit from fast decision-making processes, enjoy genuine creative freedom in your projects, and be able to build upon the stable foundation of the Schwarz Group.

Your tasks

Act as consultant for process expert departments on topics related to key figures

Creating and managing reports and dashboards in Service Now

Management and quality assurance of the existing reporting system

Optimize the management of our operational units through understandable and clear solutions





You are part of a motivated, international team

Your profile

Desired University degree in Information Technology or similar

You have experience in the field of reporting, performance analysis and statistics

You have working experience in using or administering Service Now

You are familiar with ITIL Foundation

You understand service and support processes

You at strong at analytical thinking and recognition of connections and dependencies between processes

You are able to evaluate, review and test your own work

You can prepare and conduct workshops confidently

You can explain complex issues in a simplified way

It motivates you when you familiarize yourself with new topics

You are results oriented, and demonstrate a ‘can-do' attitude – adaptability, flexibility and resourcefulness

Your English is fluent

German is an advantage

Carla Bastida Perez

Reference no. 48268 Stiftsbergstraße 1

74172 Neckarsulm, Germany

#J-18808-Ljbffr

📌 Business Analyst - IT-Service Management - ServiceNow Reporting (Barcelona)
🏢 Schwarz Digits
📍 Barcelona