Responsibilities

- Retention Effectively account manage and retain all existing clients and achieve and exceed 100% of renewal gross profit sales budget on time.
- Ensure the sales end to end process is followed effectively and renewals are executed in a timely manner before expiry.
- Develop and implement strategic Account Management Plans for Strategic clients: ensure account plans in place, and reviewed every 6 months, ensure business review candence in place.
- Ensure all sales administration, sales forecasts, client activity, client mapping and information in Salesforce is accurate, reliable and timely.
- Develop and maintain a sales pipeline for new business and extension opportunities for Corporate Membership, Digital Travel Risk Mitigation, Medfit, training and consulting service product suite.
- Support the Client Services Director as required, and work with other Business Development Managers and Account Managers within the region on key clients or prospects, including renewals, tenders, up-selling and cross border sales.




- Proficient with all company systems and processes, in particular, Salesforce and CPQ.
- Demonstrated Track record in closing new business sales in B2B complex services.
- Ability to develop, manage and progress a pipeline of sales opportunities.
- Experience in formal Sales Methodology & Process.
- Action and detail orientation.
- Demonstrated ability to develop, maintain and manage a pipeline of sales opportunities.
- Demonstrated successes in being part of a team to successfully account manage key and general accounts.

Qualifications

- Excellent verbal and written communication skills.
- Customer orientation (internal and/or external customers).
- Interpersonal Skills.
- Teamwork.
- Adaptability.
- Leadership.
- Track record of success in exceeding new B2B sales targets.
- Degree qualified.
- Experience & training in formal Sales Methodology.

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📌 Key Account Manager (Madrid)
🏢 International Sos
📍 Madrid