We are looking for a Customer Service Agent to support our Dutch market from our office in Málaga.

Oscar Car Rental is part of Oscar Mobility, an international company operating across six markets in Europe and the United States. We are focused on rethinking the traditional car rental experience by making it simpler, more versátil, and more accessible for both customers and partners.

Customer Service plays a key role in delivering this experience, ensuring smooth and consistent support across all touchpoints. In this role, you will be the main point of contact for Dutch-speaking customers and partners, handling bookings, inquiries, and operational requests across multiple channels.

This is a fast- paced role where strong communication skills, ownership, and adaptability are essential.

Key Responsibilities

- Handle customer interactions via phone, email, and WhatsApp
- Manage bookings, modifications, and extensions
- Resolve customer issues and ensure proper follow-up until resolution
- Support rental locations with operational questions and requests

Requirements

- Native or fluent Dutch (mandatory)
- Good level of English for internal communication
- Availability to work on-site in our Málaga office (mandatory)
- Willingness to work rotating shifts




- Strong communication skills and ability to multitask effectively
- Proactive mindset with a strong sense of responsibility

What We Offer

- Full-time position
- Opportunities for growth within an international company
- Dynamic and fast-paced work environment
- International team based in Málaga
- Daily office perks including fresh fruit and coffee
- Monthly team breakfast at the office
- Opportunity to enroll in Spanish and/or English language classes

If you are a Dutch speaker looking to join an international team and thrive in a dynamic customer service environment, we would love to hear from you.

Job Type: Full-time

Pay: 1,500.00€ - 2,000.00€ per month

Application Question(s):

- Are you a native or fluent Dutch speaker?
- Are you currently based in Málaga, or willing to relocate at your own expense?
- Are you comfortable working fully on-site in our Málaga office (Monday to Friday)?
- Do you have a good level of English for internal communication?
- When are you available to start working with us?
- What is your expected yearly compensation in EUR?
- Are you available to work rotating shifts?

Work Location: In person

📌 Customer Service Representative - Dutch speaking (Málaga)
🏢 Oscar Mobility
📍 Málaga