03 ago
|
Nextracker Spain
|
Madrid
03 ago
Nextracker Spain
Madrid
Role Overview
Project Manager to be based out of Nextpower’s Madrid, Spain office. Oversee Projects within the EU region, ensuring best in class service by each employee on your team for their assigned customers. Ensure safety protocols are followed on project sites and manage customer accounts/projects from procurement to commissioning while providing technical support and maintaining customer satisfaction. Additionally, oversee customer accounts, project inter‑dept teams, manage whole customer account or project finances, coordinate logistics, and advocate for customer needs within the company.
Responsibilities
- Responsible for your own safety, and shared responsibility for the safety of all Nextpower staff, contractors, and visitors to your project sites.
- A good understanding of WHS principles and safety management is required.
- Read, understand, and comply with Nextpower company policies and procedures as outlined from time to time.
- Manage whole customer accounts or groups of projects from PO to commissioning and take ownership of all aspects of these projects.
- Oversee the success and development of direct reports.
- Provide technical support for Nextpower customers, ensuring a best‑in‑class customer experience and providing product and systems expertise.
- Develop and maintain technical understanding of PV solar tracking systems and associated tools.
- Ensure a strong customer care experience and effectively communicate resolutions for customer issues.
- Coordinate the ordering of tools for the projects and ensure availability of tools and training.
- Manage Project P&L; including revenue forecasting, invoicing, cash flow, and cost management.
- Provide customer field support for installation and quality control, including driving resolution to quality issues by Non‑Conformance Report and Construction Deviation Report processes.
- Coordinate and drive the successful on‑time delivery of all products needed from PO to delivery, liaising with Design Engineering, Supply, Logistics, freight forwarders and the customers.
- Establish, measure and report key performance indicators for customer care to drive behavior and performance.
- Play a key role in cross‑functional product teams, providing recommendations based on systems integration expertise and customer needs assessment and feedback.
- Support product development, sales, and marketing as requested.
- Be the internal customer voice, an advocate for the customer within Nextpower.
Qualifications
- Minimum 2-5 years of combined Project Manager experience gained in energy, construction, mining, oil & gas fields.
- Bachelor’s Degree in Mechanical Engineering or equivalent experience required.
- Fluent in English and Spanish (written and spoken). Other European languages are a plus.
- Strong project management skills and qualifications.
- Ability to manage direct reports with a high degree of professionalism.
- Excellent customer service skills.
- Experience interfacing with supply chain procurement and logistics.
- Experience with customer support and O&M; issues.
- Excellent verbal and written communication skills.
- Demonstrated leadership capabilities.
- Passion for solar or renewable energy.
- Strong knowledge of PV technology and its applications. xqbhyrx
- Hands‑on experience with photovoltaic tracking solar systems is a plus.
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📌 Project Manager (Madrid)
🏢 Nextracker Spain
📍 Madrid