Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid.

Provide technical customer support via phone and email. • Handle Level 1–2 technical incidents and service-related queries. • Register and follow up customer cases using CRM and ticketing systems. • Deliver high-quality customer experience in Portuguese, English, and Spanish. • Escalate complex cases following internal procedures and quality standards. • Support customers in a professional and solution-oriented way as a teleoperador/a specialist.

Permanent contract from day one.



• Full-time schedule (39h/week). • Monday to Friday shifts between 9:00 and 19:00. • Hybrid model: - Remote work on Mondays and Fridays • Paid training during working hours. • Portuguese native or bilingual level. • Advanced English and Spanish (C1 or higher). • Interest in technical support and premium customer experience. • Ability to work with digital tools and structured processes. • About Foundever

Foundever is a general leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands.

📌 Customer Service Agent - Portuguese, English & Spanish Electric Vehicles Project | Hybrid - Madrid
🏢 Foundever
📍 Madrid