Opportunity
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Exciting times here at Nutanix as we are expanding our EMEA team in Barcelona!

Our Values
Hungry, Humble, Honest, with Heart
Meet Your Team

Here at Nutanix, we support our customers with passion and teamwork. Fast reactions and strong focus on customer satisfaction guide everything we do, and our NPS score reflects this commitment. Our team is made of talented engineers from different countries and cultures. They act as true customer advocates and work closely with Engineering, Field, and Sales teams. Learning is part of our daily routine, and everyone aims to grow into a Hybrid Cloud expert.

Your Role

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- Lead and mentor a team of high-performing Technical Support Engineers, promoting a customer‑focused approach

- Oversee and manage the team handling complex escalations

- Document and report on team performance and escalations for transparency and accountability

- Build relationships with diverse teams across the organization to facilitate effective cross‑collaboration

- Achieve certification of the entry‑level Nutanix technical certification within the first 6 months

- Ensure the team is performing at the highest possible level by prioritizing tasks, managing conflicts, and handling pressure effectively

What You Will Bring

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- Minimum of 5 years in support roles with at least 3 years in management of Support Engineers

- Strong people management and team leadership capabilities

- Technical background to understand engineering work and support complex issues

- Experience in handling escalations and leading global projects





- Strong communication skills across diverse stakeholders and departments

- Excellent emotional intelligence and conflict management skills

- Fluency in English; proficiency in additional languages is a plus

- Familiarity with Nutanix technology, hyper‑converged infrastructure, and cloud‑native technologies is desirable

What We Offer

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- Hybrid work setup with at least three days per week in the office, Glorias area, Barcelona

- Weekly team meetings and daily slack chats; collaborative environment with focus on continuous improvement and learning through industry certifications and Nutanix training

- Permanent employment with an annual gross base salary starting from €70,000, variable based on job‑related knowledge, skills, and experience

- Other compensation elements:

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- Nutanix stock (RSU) with certain vesting criteria

- Participation in Employee Stock Purchase Plan (ESPP)

- Private Health Care Plan for you and your family

- Life and disability insurance

- Meal voucher card

- Lunch in the office 3 days per week

- Free on‑site parking available

- Adaptable compensation scheme including transport assistance

- Wellbeing plan providing discounted access to sports facilities across Spain

- Great work/life balance: paid parental leave, part of a follow‑the‑sun team (no night shift), hybrid work environment, recognition awards, paid industry training and certification

Pay Transparency

The OTE range for this position at commencement of employment is expected to be between EUR €73,600 and EUR €110,400 per year. xqbhyrx Please note that OTE offered may vary depending on relevant objective factors, including market location, job‑related knowledge, skills, and experience.

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📌 Manager, Worldwide Support (Barcelona)
🏢 Nutanix
📍 Barcelona