Experteer Overview
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As part of the Solution Consulting team, you will leverage deep telecom expertise to guide complex transformations and align ServiceNow solutions with operator needs. You’ll work closely with Sales, Product Management, and executives to shape account strategies and deliver compelling demonstrations. Your role blends technical delivery, industry positioning, and mentorship to drive telecom-focused revenue and value. You will stay current on market trends and share best practices to empower the team and customers.
Compensaciones / Ventajas
• Serve as technical and domain expert for telecom operators and service providers within the client-facing sales team
• Lead discovery workshops and deliver demonstrations aligned with telecom use cases
• Engage on industry-specific processes and systems (service operations, network workflows, order/case management)
• Answer feature and technical questions by mapping platform capabilities to telecom realities
• Collaborate with Sales to develop and advance telecom account strategies




• Provide feedback to Product Management for telecom-focused enhancements
• Share best practices and mentor colleagues in the telecom domain
• Stay informed on market trends and competitive telecom landscape
• Support marketing events, executive briefings, industry conferences, user groups, and trade shows focused on telecommunications
Responsabilidades
• 7+ years of pre-sales solution consulting or sales engineering experience
• Strong experience in the telecommunications industry and understanding of telco operations and processes
• Experience selling into major telecommunications xqbhyrx providers (e.g., Telefónica, Vodafone, Orange)
• Proficiency with the ServiceNow product or strong cloud software expertise
• Experience working collaboratively with Product Management, Product Marketing, partners, and Professional Services
• Territory management skills and ability to partner with Sales to drive execution
• Ability to act as a trusted advisor in complex customer environments and contribute deep industry expertise
• Experience integrating AI into workflows, decision-making, or problem-solving
Requisitos principales
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📌 Advisory Solution Consultant (Madrid)
🏢 ServiceNow
📍 Madrid