Overview
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing how people engage with live entertainment. Every month, our platform inspires over 300 million people in more than 55 countries to discover unforgettable experiences while empowering event creators with our data and technology to reach new audiences. Fever has partnered with major industry leaders and supports internationally award-winning experiences. We are building a team of bar-raisers who are eager to shape the future of entertainment.
We’re now looking for Strategic Event Operations Managers to design and execute our most complex, high-impact events globally.
Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.
Role Overview
We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events; they involve large partners, new formats, and operational challenges that often require building solutions from scratch. You will work from early-stage definition to final execution, owning the full operational strategy of each project. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and can build structure where none exists.
Responsibilities
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- End-to-End Ownership of Complex Events
- Lead the operational strategy of large-scale, high-complexity events
- Own projects from early planning stages through execution
- Ensure delivery meets partner expectations and internal standards
- Operational Strategy & Design (0→1); translate partner needs into scalable models
- Design processes, workflows, and tools from scratch when needed
- Define how the event should be run — not just how to execute it
- Problem solving in ambiguous environments; break down complex problems into actionable plans
- Anticipate operational risks and design mitigation strategies
- Make decisions with incomplete information
- Cross-functional leadership with Sales, Originals, Product, and local Operations teams
- Align multiple stakeholders around a clear execution plan
- Act as the main operational point of contact for key partners
- Execution oversight to ensure designed solutions are effectively implemented
- Support local teams in executing complex setups
- Step in when needed to unblock critical issues
What Success Looks Like
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- Complex events are delivered without relying on existing playbooks
- New operational models are designed, tested, and reused
- Partners see Fever as a strategic operator, not just an executor
- Ambiguity is reduced through clear structure and decision-making
- Projects move forward without constant supervision or escalation
About You
Experience
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- 2–5 years of experience in:
- Top-tier consulting (MBB or similar), OR
- Strategy & Operations roles in high-growth companies
- Proven experience solving complex, ambiguous problems
- Experience leading projects end-to-end
Skills & Mindset
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- Structured problem solver:
you break down complexity into clear actions
- Builder mentality: you create solutions where none exist
- High ownership: you operate independently with minimal guidance
- Strategic + execution balance: you can design and implement
- Strong stakeholder management: you influence without authority
Nice to Have
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- Experience in operational environments (logistics, marketplaces, large-scale ops)
- Exposure to live events or large-scale physical operations
- Analytical skills (Excel, SQL) are a plus
Languages
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- Fluent English required
What We Offer
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- Ownership of the most complex and strategic projects in the company
- High visibility and direct exposure to senior leadership
- The opportunity to build operations from scratch at global scale
- A fast-paced environment with real autonomy and impact
Benefits & Perks
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- Attractive compensation package with base salary and potential for a significant bonus
- Opportunity to have a real impact in a high-growth integral category leader
- 40% discount on Fever events and experiences
- Work in the heart of Madrid
- Home office friendly
- Day-one responsibility and opportunities for professional and personal growth
- Great work environment with a young, international team
- Health insurance and benefits including flexible remuneration with tax exemption
- Gympass
- English lessons
- Option to receive part of salary in advance via Payflow
EEO and Privacy
Fever is committed to creating an inclusive and diverse workspace. We encourage everyone to apply. If you require any accommodation during the selection process, contact our Talent team. xqbhyrx For details on how Fever processes personal data, see Fever – Candidate Privacy Notice.
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📌 Strategy & Operations Lead (Madrid)
🏢 Fever
📍 Madrid