Experteer Overview
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As a Solutions Engineer, you will lead onboarding and implementation of BioCatch’s anti-fraud solutions for financial institutions across web and mobile. You will own end-to-end technology delivery, coordinating across Product, Engineering, Data Science, and client teams to ensure successful deployments. You translate complex requirements into actionable integration steps and drive issues to resolution in fast-paced environments. Your work directly supports delivering secure, scalable behavioral biometrics solutions that reduce fraud and enable digital transformation.
Compensaciones / Beneficios
• Lead technical onboarding and implementation for new customers and partners
• Manage end-to-end project execution including planning, timelines, and issue resolution
• Serve as technical point of contact for clients and translate requirements into integration steps
• Collaborate with client stakeholders to ensure seamless solution deployment
• Troubleshoot technical issues across web and mobile environments using analytical tools
• Contribute to internal documentation, best practices, and client-facing technical workshops
• Partner with internal teams to enhance solution delivery and customer experience




Responsabilidades
• 3+ years in Solutions Engineering, Systems Integration, or Professional Services for enterprise SaaS with hands-on customer-facing technical ownership
• Ability to lead technical discussions and translate business requirements into scalable solutions
• Experience with enterprise customers in financial services, fintech, cybersecurity, or large-scale SaaS
• Professional proficiency in Spanish and English (written and spoken)
• Strong project planning and cross-functional coordination to deliver on timelines and mitigate risks
• Working knowledge of modern web technologies (JavaScript, HTML, xqbhyrx React) for client-side integration review and adjustments
• Hands-on experience with REST APIs, JSON, HTTP cycles, and Postman for integration troubleshooting
• Solid SQL and data analysis skills (Snowflake, Power BI or similar) for querying and interpreting large datasets
• Ability to diagnose and debug web/mobile behavior, integration flows, and code-level issues across native and cross-platform environments
• Comfort with fast-paced, ambiguous settings and proactive use of AI-assisted productivity tools
• Strong ownership, self-learning, and collaborative interpersonal skills
Requisitos principales
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📌 Solutions Engineer, EMEA (Madrid)
🏢 BioCatch
📍 Madrid