Experteer Overview
Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.
In this role you provide hands-on IT support to Freightos' global team, blending technical troubleshooting with a people-first approach. You’ll work with the IT group to keep endpoints, networks, and services running smoothly across locations. Your work enables colleagues to stay productive, secure, and connected in a fast-paced, international environment. You’ll be integral to onboarding, security practices, and cross-location collaboration, contributing to Freightos’ growth and resilience.
Compensaciones / Beneficios
• Provide onsite and remote IT support to employees across multiple global locations.
• Troubleshoot hardware, operating systems, cloud productivity tools, user accounts, network connectivity, peripherals, and business applications.
• Manage employee onboarding, offboarding, device provisioning, account lifecycle, and access management.
• Configure, deploy, maintain, and troubleshoot Windows and macOS endpoints.
• Manage support tickets, ensuring timely resolution, documentation, escalation, and excellent customer service.
• Support endpoint management, software deployment, patching, device compliance, and asset lifecycle management.




• Assist with office network support, meeting room technology, backup operations, and endpoint security.
• Maintain IT documentation, contribute to global IT projects, and promote security best practices across the organization.
Responsabilidades
• 4+ years of IT Support, Service Desk, or Desktop Support experience in a business environment.
• Strong troubleshooting across Windows, macOS, hardware, networking, cloud services, and SaaS applications.
• Experience with endpoint management, identity and access management, device provisioning, and asset management.
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN) and endpoint security concepts.
• Experience with ticketing systems and IT support best practices.
• Excellent communication and problem-solving skills.
• Professional proficiency in English and Spanish. xqbhyrx
• Self-motivated, organized, and able to manage priorities in a fast-paced general environment.
Requisitos principales
• Private Health Insurance
• Ticket Restaurant
• Flexible Remuneration options for nursery, transport, and restaurant vouchers
• equity incentive grants
• annual training budget
• flexible schedule with extended weekends

📌 IT Support Specialist (Barcelona)
🏢 Freightos
📍 Barcelona