Experteer Overview
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In this Senior Principal role, you will shape must-have insights and practical guidance for enterprise clients through thought leadership and research. You’ll engage clients directly, support sales, and help steer Gartner’s research agenda with provocative, independent perspectives. You’ll bring deep ServiceNow licensing and contracting expertise to predict market trends and advise on strategy and negotiations. This is a high-impact, client-facing role in a global, collaborative team at Gartner, at the forefront of the AI-enabled advisory landscape.
Compensaciones / Beneficios
• Create innovative, high-value insights and content that clients can act on
• Develop new thought leadership ideas to address client needs and accelerate action
• Analyze client challenges to identify root causes and reframing opportunities
• Establish Insights positions across the BTI team and contribute to the research agenda
• Present and defend Gartner insights in client meetings, conferences, and webinars
• Provide sales support and act as the voice of the market to drive client engagement
• Peer-review high-quality content and ensure timely delivery
• Build credibility as an industry expert representing Gartner methodology and strategy
• Collaborate across teams, contribute to process improvements, and participate in ideation initiatives
• Travel as needed up to 25% to engage with clients and events
Responsabilidades




• 8+ years of relevant field or industry experience
• 5+ years in SaaS/software contract negotiations, technology procurement, vendor management or software asset management
• Extensive recent hands-on experience negotiating with ServiceNow (within last 12 months)
• Subject matter expertise in ServiceNow licensing and negotiation processes
• Experience with software license compliance risk assessment and mitigation, esp. with ServiceNow
• Experience with major vendors (AWS, Google, Salesforce, SAP, Oracle, Microsoft) is desirable
• Ability to provide actionable advice on ServiceNow pricing and contracting
• Proven ability to develop and publish innovative insights on software pricing and contracting, especially ServiceNow
• Strong research, writing, xqbhyrx analytical, and presentation skills
• Executive presence and credibility with senior stakeholders
• Strong organizational skills and ability to meet tight deadlines
• Learning agility and ability to navigate a matrixed, general environment
• Willingness to travel up to 25%
• Proficiency in communicating complex concepts concisely
• Experience presenting at large and small speaking engagements
• Knowledge of global and competitive software licensing landscapes
• Ability to work independently and across multicultural teams
Requisitos principales
• world-class benefits
• hybrid work environment
• competitive compensation
• opportunities for growth and development
• supportive, diverse team culture

📌 Sr Principal Analyst, ServiceNow Contract Negotiations and Licensing (Barcelona)
🏢 Gartner
📍 Barcelona