PAt the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future.
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
We are inspired by the knowledge that together we are better.
/ppbr/ppDo you want to work together with us to strongmake people smile /strong? Then come and join our team as strongCustomer Service Representative.
/strongThis is a unique opportunity to be part of a strongglobal and diverse environment /strong.
/ppbr/ppWe strongly encourage applications from people with different backgrounds, perspectives and experiences.
/ppbr/ppstrongYour responsibilities: /strong /pp - Processing incoming orders, quote requests, and customer inquiries /pp - Monitoring product availability, clarifying and tracking delivery dates /pp - Preparing transport documents and accompanying papers for special transport from Schaan/FL /pp - Creating invoices and credit notes /pp - Preparing and coordinating the shipment of trade fair and course materials /pp - Updating delivery conditions /pp - Clarifying shipping methods /pp - Acting as a contact person for sales partners, end customers, regional sales managers, and subsidiaries in operational matters /pp - Actively supporting the field service /pp - Working closely with logistics, warehouse, and planning departments /pp - Providing operational support to internal departments such as product management, key account management, customer care management, academy, RD /pp - Pre- and post-processing of promotions, trade fairs, and events /pp - Personally, supporting sales at trade fairs and events,



if required /pp - Implementing and adhering to the guidelines of the safety manual /pp - Implementing and adhering to the guidelines of the personnel manual /pp - Implementing and adhering to regulatory requirements /pp - Acting as a role model in accordance with the corporate values of the Ivoclar Group /ppbr/ppstrongYour profile: /strong /pp - Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or related field (or equivalent experience).
/pp - 2–4 years of experience in order processing, logistics coordination, or customer /ppservice.
/pp - Experience with ERP systems, preferably SAP and proficiency in MS Office applications.
/pp - Strong understanding of order management and shipping processes.
/pp - Knowledge of transport documentation and international shipping regulations.
/pp - Ability to create invoices, credit notes, and manage delivery conditions.
/pp - Familiarity with trade fair and event logistics is an advantage.
/pp - Good English communication skills, (minimum B2).
/pp - Strong interpersonal skills.
/pp - Strong organizational and time-management abilities.
/pp - Ability to work collaboratively across multiple departments.
/pp - Demonstrated ability to act as a role model aligned with corporate values.
/ppbr/ppstrongWhat we offer: /strong /ppA global role within a leading international company in the healthcare sector.
/ppHigh-impact visibility in general education and marketing initiatives.
/ppInternational, collaborative and inclusive working environment.
/ppOpportunities for professional growth and development.
/ppbr/pp strongWhy Ivoclar? xhfqzwm /strong /ppIf you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you.
As an international family business with a long-term perspective, we know that it is our roughly 3,600 employees that are the key to our success.
/ppbr/pullistrongLet’s achieve our goal together: Making People Smile /strong /li /ulpbr/p

📌 Customer Service Representative (Madrid)
🏢 CareerWallet
📍 Madrid