Gypsy Collective is seeking a VIP Quality Control Manager to elevate the quality of communication and service for our VIP clients. You will monitor interactions, provide actionable feedback, and help develop onboarding programs to ensure consistent premium experiences across channels.
The role focuses on building standards, guiding the VIP team, and driving enhancements to the VIP customer experience in a fast-paced environment. English at B2+ and Ukrainian fluency are required.
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📌 Vip Service Quality Lead For Premium Clients (Madrid)
🏢 Gypsy Collective
📍 Madrid
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