At the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future. We are inspired by the knowledge that together we are better.

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Do you want to work together with us to make people smile? Then come and join our team as Customer Service Representative. This is a unique opportunity to be part of a integral and diverse environment.

We strongly encourage applications from people with different backgrounds, perspectives and experiences.

Your responsibilities:

- Processing incoming orders, quote requests, and customer inquiries





- Monitoring product availability, clarifying and tracking delivery dates

- Preparing transport documents and accompanying papers for special transport from Schaan/FL

- Creating invoices and credit notes

- Preparing and coordinating the shipment of trade fair and course materials

- Updating delivery conditions

- Clarifying shipping methods

- Acting as a contact person for sales partners, end customers, regional sales managers, and subsidiaries in operational matters

- Actively supporting the field service

- Working closely with logistics, warehouse, and planning departments

- Providing operational support to internal departments such as product management, key

📌 Customer Service Representative (Madrid)
🏢 Ivoclar EMEA
📍 Madrid