Suntech is seeking an experienced professional to establish and lead a integral customer service system for energy storage and module products. You will collaborate with the sales team to promptly respond to technical inquiries and effectively address customer feedback and complaints.
The role requires coordinating with cross-functional teams to reduce complaint rates, develop maintenance mechanisms for PV projects, and regularly assess customer satisfaction to drive service improvement.
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📌 Global Pv Technical & Customer Experience Lead (Madrid)
🏢 Suntech
📍 Madrid
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