We are seeking a Computational Linguist to join our team. You will be part of a talented software team that delivers the latest in Conversational AI and Agentic technologies, bringing advanced voice solutions to quick-service restaurants (QSR) across the world. As part of that team, you will gain an under-the-hood understanding of all technologies involved in enabling conversational, omni-channel human-system interactions.
Accountabilities
Contribute to the design, development and testing of production-grade conversational AI systems
Work with customers to analyse and understand business requirements
Design the application in line with established usability principles and business requirements
Implement and test semantic models and conversation flow, using both machine learning and rule-based techniques
Analyse real-life human-system dialogs, assess overall system performance and identify improvement opportunities
Engage in QA activities, such as regression testing and end-to-end testing
Requirements
Knowledge, Skills & Experience
Technical / Professional Skills
Junior-level programming knowledge is a strong asset
Ability to work with and analyse data to draw insights
Experience with dialog systems, either voice or chat based;
experience in other production-level NLU/NLP/Agentic solutions is a plus
Experience consuming external systems such as web services
Knowledge of Java, Python, SQL and/or bash scripting
Familiarity with GitLab and Jira
Soft / Behavioural Skills




Excellent communication skills;
customer facing
Ambition, enthusiasm and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail
Well organized for both team and solo assignments
Accountable within demanding deadlines
Formal Requirements
Academic degree in Computational Linguistics, Natural Language Processing, Computer Science, related field, or equivalent experience
Excellent command of English and Spanish
Benefits
Fixed compensation;
Long-term employmentwith the working days vacation;
Development in professional growth (courses, training, etc);
Being part of successful cutting-edge technology products that are making a integral impact in the service industry;
Proficient and fun-to-work-with colleagues;
Apple gear
Omiliais proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.
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📌 Computational Linguist (Madrid)
🏢 Omilia
📍 Madrid