(native Slovak) Chat Support Consultant, crypto (Remote)
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Who are we?
SupportYourApp is a integral Support‑as‑a‑Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.
What you will do:
Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints
Build strong and lasting customer relationships
Handle customer inquiries and feedback
Provide valid,



accurate information and solutions to customer requests
Maintain up‑to‑date knowledge of the company's trading platform and general market conditions
Understand customers' needs and deliver constructive feedback to the management team
Continuously seek ways to improve team performance and work efficiency
Be part of a fast‑paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays
What you need to succeed in this role:
Native Slovak speaker and excellent English communication skills (at least C1 level)
At least 6‑12 months of live chat support experience, preferably in crypto or financial services
Basic financial knowledge or

📌 (Native Slovak) Chat Support Consultant, Crypto (Remote)
🏢 SupportYourApp
📍 Cáñar