Are you a problem-solving pro with a passion for delivering top-notch customer experiences? Do you thrive in a dynamic, international environment? If you're fluent in Spanish, Italian OR Portuguese and love helping people, we’d love to hear from you!

At SPSP Health , we’re making waves in the e-commerce industry , expanding our reach across Germany, Austria, France, Spain and other EU Countries . Now, we’re looking for a Customer Service Superstar to join our team in sunny Madrid !

What You’ll Be Doing

- Assist & Engage – Be the friendly voice our customers rely on! Handle inquiries via phone, email, and chat with professionalism and empathy.
- Solve Problems Like a Pro – Resolve issues quickly and efficiently, ensuring a great customer experience.
- Process Orders & Returns – Ensure seamless order management and handle returns,



exchanges and refunds.
- Stay Organised – Keep records updated in our CRM system and follow up on open cases.
- Work as a Team – Collaborate with different departments to improve customer service processes.

What We’re Looking For

- Fluent in Spanish, Italian OR Portuguese (spoken & written)+ good English skills
- Customer-focused mindset – You genuinely care about helping people
- Problem-solving ninja – You think fast and handle challenges with ease
- Organised & proactive – You juggle multiple tasks like a pro
- Tech-savvy – Experience with CRM tools? Even better!

What’s in It for You?

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📌 Customer Service Representative (ES/IT/PT) (Madrid)
🏢 SPSP Health
📍 Madrid