Position Summary

This is a full-time, on-site role for Service Engineer – Compressor based in Hanoi, Vietnam. The Service Engineer is responsible for after-sales service execution, including installation, commissioning, maintenance, and troubleshooting of compressor systems to ensure reliability, performance, and customer satisfaction.

KPIs

- Equipment uptime and reliability
- Response time and service quality
- Customer satisfaction
- Service revenue contribution (parts, contracts, upgrades)

Responsibilities

Installation & Commissioning

- Perform installation and start-up of compressor systems and related equipment
- Ensure proper system setup, alignment, and operational readiness
- Conduct system testing and commissioning to meet performance requirements

Maintenance & Troubleshooting

- Perform preventive maintenance and inspections
- Diagnose faults and carry out repair activities
- Troubleshoot mechanical, electrical, and control issues
- Minimize customer downtime and ensure system reliability

Customer Support & Training





- Provide on-site technical support and guidance
- Train customers on operation and maintenance procedures
- Respond to service calls and emergency breakdowns

Service Business Development

- Identify opportunities for: Spare parts, Service contracts, System upgrades and retrofits
- Recommend solutions to improve system efficiency and performance

Documentation & Reporting

- Complete service reports and maintenance records
- Provide feedback on recurring issues and product performance
- Ensure compliance with safety and company standards

Other responsibilities: as assigned or required.

Key Requirements

- Bachelor’s degree in Mechanical / Electrical / Mechatronics Engineering
- 1–5 years’ experience in compressor or industrial equipment service
- Strong hands-on troubleshooting and repair skills
- Knowledge of compressor operation, maintenance

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📌 Service Engineer - Compressor (Cáceres)
🏢 Ingersoll Rand Compressor Systems & Services
📍 Cáceres