Liaise with client, business lines and Platforms for handling of Payments, Loans, International Guarantees and Documentary credits.

All responsabilities / duties are carried out in close cooperation with Operating Platform General task:

1.- Client Servicing

- Ensure a role of advisory to the clients for Operations, in link with Operating Platform experts.
- Coordination, follow-up and support to platform to monitor the good execution of deals.
- Participate to the assessment of Client Satisfaction.
- Be a relay of communication between Client/FO and Platform (definition of clients’ requests, expression of operating constrains, and management of priorities …).
- Closely collaborate with FO teams to maintain a pro-active and efficient service to the clients all along the business chain.
- Coordination and answers request to internal support departments and FO, MO, Platforms.

2.- Operational Tasks

- Controls ISIS and set-up of new client relationships (FA, Customer sheet, receipt of required documentation, etc.).




- Reconciliations of wash and nostro accounts, and incoming payment advices.
- Control and Coordination of the activity of all products with Platform and clients.
- Compliance/Financial Security controls and request for approval. Prepared Check List Compliance for Domestic Guarantees.
- Control of PNU.
- Checking of facility and guarantee wordings together with Legal, FO and Platform.
- Processing of issuance, amendment and cancel request for international guarantees via Platform.
- Read the contracts and verify with Coversheet and check list for Loans.
- Invoicing monitoring for LC’s and Guarantees.
- Handling of claims.
- Control, follow up, calculation and claim of commissions in Agencies.
- Use of tools BSG and Platform (Sharepoint, BankTrade, LMT, Isis moduls).
- Reception and verification Notice with LMT.
- Input Static Data in LMT.
- Counterparties.

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📌 Trainee CBO (Madrid)
🏢 Crédit Agricole Cib
📍 Madrid