Dcycle is seeking a Technical Customer Success Specialist to own the post-sale relationship with customers in a hybrid Madrid setting. You will run onboarding, QBRs, adoption, and renewals, while digging into data flows and integrations to ensure success.
You’ll read data, spot issues, and use AI tools to draft solutions and accelerate troubleshooting. You will collaborate with IT/Data teams and Product/Engineering, translating business needs into technical requirements and guiding customers to