We are seeking a Sales Associate to join our exceptional team at Christian Dior Couture, in our Barcelona Paseo de Gracia boutique.

As a Dior Ambassador, the Sales Associate is responsible for contributing to the brand’s sales growth within the store, representing the brand’s values, and consistently delivering outstanding customer service.

Job Responsibilities

Sales

- Achieve sales objectives through the effective use of sales techniques.
- Demonstrate strong product expertise, engage clients through the details and stories of our products.
- Know the daily objectives and Key Performance Indicators (KPI).
- Identify customer expectations and advise them on products as well as add‑on sales.
- Provide a retail ceremony to all customers and go the extra mile.
- Understand how to handle customer database and clienteling.

Management of the Relationship with Clients

- Ensure a welcoming client‑focused environment, which includes offering best‑in‑class service, in person, over the phone and through electronic communication.
- Develop local and international client book with the ability to recruit and develop top clients.
- Problem‑solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client.

Back‑Office Support





- Contribute to product reception, quality control before sale, and update the stock after sales, when necessary.
- Elaborate and supervise product feedback.
- Prepare a delivery and the essential elements for the products’ packaging and wrapping.

Requirements

- Preferred experience of at least 5 years in fashion and luxury boutiques.
- Knowledge of the products and the selling techniques.
- University education or a Fashion school degree.
- Fluent in Catalan, Spanish and English (other languages are a plus).
- Office 360 and other basic knowledge of digital software.

Soft & Interpersonal Skills

- Ambition to grow in luxury retail and take upon different challenges and new responsibilities.
- Positive and kind attitude.
- Team‑working attitude.
- Committed, versátil and willing to learn.
- Strong drive for business results with a passion for creativity, fashion and the Maison.
- Working by objectives and time management skills in a fast‑paced environment.
- Strong communication skills, empathy, and agile mindset.
- Ability to develop lasting relationships with people through strong communication.

Christian Dior Couture is committed to inclusion and diversity in all its forms.

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📌 Sales Associate Barcelona
🏢 CHRISTIAN DIOR COUTURE
📍 Barcelona