Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

The Revenue Distribution Trainee will support the Distribution team in executing commercial and revenue management strategies aimed at maximizing both direct and indirect revenue opportunities. The role also involves assisting with tasks that drive operational excellence within the customer contact center.

This is a multifunctional position, with the trainee potentially contributing across key areas of the Distribution team, including Contact Center, Distribution Optimization, and Distribution Systems. The role offers flexibility to move between these disciplines based on business needs.

The Revenue Distribution Trainee operates in a support capacity within the Commercial function, contributing to revenue optimization through effective distribution management and performance analysis. The role provides foundational exposure to regional commercial strategy and offers development potential within Revenue Management and Distribution career pathways.

Responsibilities

Audits, Quality Management & Reporting

- Conduct auditing and identify/report issues for timely resolution of external resources.




- Perform call/email quality monitoring to ensure service standards are met.
- Support the implementation and documentation of operational and system changes.
- Reporting & Analytics.
- Provide functional support for RPA (Robotic Process Automation) processes.
- Other general operational support as required.

Distribution Optimization

- Support the coordination and maintenance of distribution across all approved channels, including OTA, GDS, Call Center, Brand.com, and other designated platforms.
- Monitor rate parity, inventory allocation, and channel configuration to ensure alignment with commercial strategy.
- Assist in the implementation and documentation of distribution updates and commercial or system changes.
- Provide hotel level support via our centralised ticketing system.

Commercial Strategy Support

- Support the implementation of key Revenue Optimization related projects including new partner rollouts & distribution activities.

Performance Monitoring

- Monitor the connectivity related performance dashboards with the aim to support the optimization of the performance of connectivity across channels, including troubleshooting and sending partner maintenance spreadsheets.

The description of functions is merely indicative and not exhaustive. Accordingly, the trainee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.

Qualifications

- Strong analytical skills with attention to detail.
- Commercial awareness.
- Detail orientated.
- Collaborative team player.
- Problem solving ability.

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📌 Revenue Distribution Trainee (Madrid)
🏢 Radisson Hotel Group
📍 Madrid