03 ago
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WW Talents
|
Barcelona
03 ago
WW Talents
Barcelona
Looking to build an international career in one of Europe's most vibrant cities?Join a integral BPO as a Technical Customer Service Representative and become part of a multicultural team supporting users in German. If you enjoy solving technical issues, helping customers, and working in a fast-paced international environment, this opportunity could be the perfect fit.What You'll Do- Provide technical customer support via phone, email, and chat.- Troubleshoot and resolve customer issues efficiently.- Deliver an outstanding customer experience with empathy and professionalism.- Escalate complex cases when necessary.- Accurately document customer interactions.- Collaborate with internal teams to ensure timely issue resolution.What We're Looking For- Native or fluent German- B2 levelEnglish- Strong communication and problem-solving skills- Customer-focused mindset- Comfortable working in a dynamic environment and receiving feedback- Previous customer service or technical support experience is an advantageCompensation & Benefits- Gross salary: €1,100/month (14 salaries)- Meal allowance: €7.63 per working day- Attendance bonus: €120/month (11 months)- Performance bonus: €135/month (14 months)- Monday to Friday schedule- Weekends off- Full-time permanent opportunity- Career development within a global organizationWork Model- On-site- Lisbon, PortugalPlease note: Relocation support is not provided. Candidates should already be based in Portugal or be able to relocate to Lisbon at their own expense.#J-18808-Ljbffr
📌 German Speaking Technical Customer Service - Onsite In Lisbon (Barcelona)
🏢 WW Talents
📍 Barcelona