DescriptionSunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.SHG operates over 81 venues in 22 countries with a commitment to delivering authentic and diverse hospitality experiences that bring people together worldwide.We are looking for a Reservation Agent to join our team at METT Hotel & Beach Resort Marbella - Estepona (Spain).Main Responsibilities- Handle client and travel agency requests with a proactive sales approach, ensuring a seamless and personalized experience.- Manage individual and group reservations, ensuring efficient and high-quality service.- Provide accurate information regarding rates, availability,
and hotel services.- Coordinate with other departments to ensure a smooth guest journey.- Maximize upselling opportunities and optimize hotel occupancy.Qualifications- Minimum 1 year of experience in the hospitality industry, preferably in a similar role.- Languages: Fluent in English and Spanish. Additional languages such as Arabic, French, or German are highly valued.- Strong communication skills and attention to detail.- Ability to work in a fast-paced, customer-focused environment.- Knowledge of hotel reservation and management systems (Opera, Fidelio, or similar).Benefits- Competitive salary above industry standards.- Exclusive discounts across all Sunset Hospitality Group venues.- Career growth opportunities within an international hospitality company.- Continuous training tailored to professional development.You can learn more about our company: https://www.Metthotelsandresorts.Com/marbella/es/ & https://www.Sunsethospitality.Com/#J-18808-Ljbffr