Experteer Overview Join Sonar as a founding Customer Success Engineer and help shape a new function. You will own a portfolio as the trusted technical advisor from onboarding to value realization, guided by AI-driven signals. You will elevate customer maturity and translate business priorities into clear technical plans. This is a chance to impact how enterprises adopt AI-enabled code verification and governance at scale, in a fast-paced, collaborative environment.Compensaciones / Incentivos
- Own a customer portfolio as the trusted technical advisor across onboarding, adoption, health, and value realization
- Act on AI-generated signals to translate risk and opportunity into concrete outcomes that accelerate growth and reduce downsides
- Lead maturity assessments and outcome reviews to raise customer engineering practices
- Convert customer priorities into actionable technical plans that maximize platform value




- Provide handoffs and share wins with Sales to inform expansion and renewalsResponsabilidades
- Hands-on experience in DevOps, software engineering, or platform roles (CI/CD, Git workflows, code quality and security)
- Business-minded approach to AI-flagged risks and opportunities and their impact on customer value
- Clear, assertive communication to both developers and executives
- Strong analytical ability to derive actionable recommendations from data
- Entrepreneurial, collaborative mindset with ownership and resilience
- Fluent in English; additional languages a plusRequisitos principales
- relocation support
- in-office collaboration on anchor days
- diversity, equity, and inclusion
- equal opportunity employer

📌 Customer Success Engineer (Barcelona)
🏢 SonarSource
📍 Barcelona