03 ago
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Tamarind Intelligence
|
Barcelona
03 ago
Tamarind Intelligence
Barcelona
Are you passionate about leading teams, driving operational excellence, and contributing to innovative projects? We are looking for an RTO Supervisor with 1-2 years of experience who is eager to take the next step in their career within a fast-paced, international, and constantly evolving environment.In this role, you will lead a team of 20-30 agents, monitor/a performance through KPIs, and collaborate with integral stakeholders on the implementation of new processes, automation initiatives, and AI-driven projects. You will play a key role in bridging global strategy with local execution, helping to improve efficiency, team engagement, and operational performance across multiple markets.Requirements- 1-2 years of experience as a Team Leader, Supervisor, or in a similar role.- Experience tracking KPIs and driving process improvements.- Fluent English,
both written and spoken (mandatory).- Strong leadership and people management skills.- Proficiency in Google Sheets.- SQL knowledge is a plus.- Interest in or familiarity with AI tools such as Gemini, Claude, N8N, or similar is a plus.En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin EtiquetasWhat We Offer- Salary: 30.000 € gross per year.- Office hours, approximately 9:00 AM to 6:00 PM, Monday to Friday.- Hybrid working model: 3 days in the Poblenou office (Monday, Tuesday, and Thursday) and 2 days working from home.- 2 additional weeks of smart working per year.- The opportunity to work in an international environment and contribute to impactful AI and automation initiatives.If you´re looking for a role with real impact, international exposure, and the chance to be part of a growing and innovative team, we´d love to hear from you!#J-18808-Ljbffr
📌 Rto Supervisor (Barcelona)
🏢 Tamarind Intelligence
📍 Barcelona