Workster is partnering with a leading integral customer experience provider to recruit German-speaking Technical Support Advisors for an on-site role in Barcelona.

Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.

This opportunity is ideal for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment.

You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.

Your Role

- Act as the first point of contact for dealers and end users via phone and email
- Troubleshoot technical issues and provide clear, accurate solutions
- Educate customers on product usage, updates, and best practices
- Create, manage, and follow up on support tickets to ensure resolution
- Collaborate with internal teams to handle complex or escalated cases
- Maintain accurate customer records and documentation in internal systems




- Ensure service quality, professionalism, and adherence to support procedures

Your Qualifications
- Fluent or bilingual German (C1/C2) with advanced English
- Minimum 2 years of experience in customer service or technical support
- Strong communication and active listening skills
- Ability to take ownership of cases and drive them to resolution
- Comfortable working in a customer-facing, problem-solving environment
- Organized, detail-oriented, and xcskxlj confident using support tools and systems
- Motivated, adaptable, and eager to learn

The Offer
- Full-time permanent contract (39 hours/week)
- Fixed schedule: Monday to Friday, 09:00 – 18:00
- Competitive salary package with performance-based bonus
- Fully paid training and structured onboarding
- Continuous learning, upskilling, and career development programs
- International and multicultural work environment

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📌 German-Speaking Technical Support Advisor in Barcelona (On-site) (España)
🏢 Workster
📍 España