Experteer Overview In this role you enable seamless onboarding and integration of Solera software solutions for clients, working closely with cross-functional teams. You’ll guide migrations from legacy estimating platforms to Qapter, develop implementation documentation, and become a product SME to optimize customer workflows. You’ll monitor timelines, support post-implementation, and collect feedback to improve processes. This position offers a hands-on role in delivering value at scale and shaping customer outcomes within a integral technology-focused company.Compensaciones / Beneficios
- Assist clients migrating from legacy estimating platforms to Qapter to minimize operational disruption
- Collaborate with clients to capture requirements and generate Statements of Work (SOWs) to ensure alignment
- Develop and maintain implementation documents (user guides, project plans) for clarity and consistency
- Become Subject Matter Expert on the product suite to advise on best workflows and configurations
- Coordinate with cross-functional teams to resolve technical issues during implementation
- Monitor project timelines and ensure milestones are met
- Provide post-implementation support and address client inquiries or issues




- Gather client feedback to improve the implementation process and customer satisfaction
- Analyze implementation metrics to identify trends and drive improvements
- Collaborate with Sales and other teams to align implementation with business objectives
- Participate in continuous improvement initiatives to enhance efficiency and effectiveness of the processResponsabilidades
- Strong understanding of automotive standards and processes, especially bodyshop
- Proven experience delivering SaaS UI u0026 API implementations at scale
- Excellent presentation and communication skills (verbal and written)
- Strong interpersonal skills and ability to build credibility with stakeholders
- Adaptability in a fast-paced, dynamic environment
- Customer-centric approach with high motivation and results orientation
- Excellent organizational skills and ability to manage multiple tasks
- Willingness to travel (u003c20%)
- Proficiency with Salesforce, JIRA, PowerBI
- Experience with legacy system migrations (especially estimating platforms)
- Knowledge of the automotive industry; experience in collisionrepair preferredRequisitos principales
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📌 Implementation Associate (Madrid)
🏢 Solera
📍 Madrid