Our IT PMO Department in Madrid (Spain) is looking for a role that includes the following responsibilities.

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Your Responsibilities

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- Lead delivery of IT projects across E-commerce-, Retail Sales- and Omnichannel platforms

- Own end-to-end execution: scope, timeline, budget, and outcomes

- Coordinate across business (Ecom, Marketing, Customer Service), IT, and external partners

- Manage RAID logs, dependencies, and delivery milestones with full transparency

- Challenge solutions and vendors to ensure business value and architectural fit

- Drive structured reporting and clear escalation to senior stakeholders

- Ensure alignment across digital channels, customer data, and order processes

Your adecuado profile

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- 5+ years in IT project delivery, focused on digital / e-commerce / CRM





- Hands‑on experience with Salesforce (Service, Commerce, Marketing Cloud) or similar platforms a plus

- Strong understanding of end‑to‑end omnichannel flows (commerce, service, marketing, order lifecycle)

- Proven ability to manage complex, vendor‑heavy delivery environments

- Strong control of scope, financials, and delivery quality

- Able to challenge stakeholders and partners and drive decisions

- Solid grasp of Agile/hybrid delivery and system integration (APIs), including related tooling (i.e. Jira, Confluence)

- Retail / fashion experience is a plus

Triumph is committed to employing a diverse workforce. xcskxlj Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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📌 IT Project Manager - Omnichannel (Madrid)
🏢 Triumph International
📍 Madrid