03 ago
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Lvmh Group
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Madrid
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Ambassador to join the Retail team based in Las Rozas Village.As a Sales Ambassador for our new Las Rozas Village Store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximize profitability and productivity.This is a part-time, 20 hours role.Job responsibilitiesBrand Ambassador- Excite and install passion and pride for the brand.- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.- Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.General Store VM/ Client Management- Reflect the visual merchandising guidelines promoting the brand image.- Enhance customer service standards in store to ensure the best client journey.Sales/ Business Monitoring- Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.- Build and maintain a relationship with them.- Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.- Process the sale in a confident and professional manner.- Gather the client’s CRM details to enlarge your client book.- Drive your product knowledge by keeping up to date with fashion trends.- Update yourself on all product lines through research.- Ensure all Company policies and procedures are attended.- Support control and management of stock.Profile- A minimum of 2 years’ experience in sales in a luxury, high fashion environment- Experience in selling RTW / LG- Passion for fashion and sales- A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience- Excellent personal presentation – a Marc Jacobs Brand Ambassador- Understanding of Retail KPIs- A fluent level in English is essential and additional languages are an advantage#J-18808-Ljbffr
📌 Sales Ambassador (Part-Time 20 Hours) - Marc Jacobs, Las Rozas Village (Madrid)
🏢 Lvmh Group
📍 Madrid