03 ago
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BRUNELLO CUCINELLI RETAIL SPAIN
|
España
03 ago
BRUNELLO CUCINELLI RETAIL SPAIN
España
ProfileProfile: Corresponding to a key figure within this philosophy, the Store Manager assumes the responsibility to personally represent the philosophy in relation to the profound work which occurs from Solomeo all the way to the boutique.Role ResponsibilitiesThe Store Manager leads the Client Advisors to the acquisition of brand and product awareness, transmitting them the brand philosophy and core values.In particular, the main responsibilities are:- Cultivating a relationship with customers through an active and continuous presence on the shop floor and by guiding the CA team to providing a unique service and shopping experience in line with the brand philosophy, the corporate image, and communication and CRM guidelines.- Communicating clearly, correctly and courteously in their mother tongue and other foreign languages with both clients and team members, whilst also actively listening and paying attention in order to establish mutual trust.- Guiding the team in maximizing sales and performance and reporting missed opportunities to company management, allowing potential corrective actions to be implemented.- With the aim of boosting business, the Store Manager will be also required to provide feedback through reports related to: sales trends, customers satisfaction and competitors.- Liasing with the HQ Retail Buying office to plan the best product assortment.- Ensuring that high standards are maintained through a correct implementation of the Visual Guidelines, coordinating the team in assembling or dismantling visual displays, in windows or in-store, on a regular basis.- Supporting in the organization of events and trunk shows in order to introduce new customers to the Brunello Cucinelli world,
to instil and increase loyalty and to provide further ideas on CRM actions to be implemented.- Managing and motivating the team in carrying out daily activities within the Boutique with a sense of responsibility.- Furthermore, in order to guarantee continuous improvement, the Store Manager is responsible for ensuring each team member receives continuous feedback.- Safeguarding and promoting respect and collaboration between colleagues through coaching and group or one-to-one meetings.- Supervising the stock area, providing support when required, especially during inventories.- Ensuring that the retail operations procedures and the guidelines provided by HQ are respected.- Cultivating direct contact with the headquarters.- Using the main IT applications and systems, constantly updating any new tools made available by the company with particular reference to the Xstore management system and the Salesforce CRM system.Qualifications- Minimum 8 years in Retail.- At least 2 years in managerial roles (preferably in Luxury Retail).- Strong business acumen and a solid understanding of both market and customers.- People management and development skill.- Very good knowledge of English and Spanish.Selection ProcessAt Brunello Cucinelli, the person is placed at the centre of every process. For this reason, each application is reviewed with genuine care and respect by a member of our Human Resources Department,
as we believe in the value of human insight, guided by careful consideration rather than automated processes. Should a professional profile resonate with the role, the candidate will take part in a clear and structured selection process, beginning with an initial telephone conversation with a member of the People & Culture team, which may be followed by an interview with the line manager; any further steps will be progressively shared.Brunello Cucinelli is committed to ensuring equal opportunities, nurturing a working environment that embraces inclusion and honours diversity, aligned with our corporate values.The Brunello Cucinelli storyBrunello Cucinelli The Brunello Cucinelli story started in 1978 in Solomeo, a small historical hamlet in Italy that has always been the beating heart of the company. We strive to follow the rhythms of the land we live in and to cherish its rich traditions, drawing inspiration from the natural and artistic beauties that surround us. Specialised in high-quality cashmere production, our company has developped over time a personal vision of contemporary and refined elegance, which is reflected in our proudly Made in Italy ready-to-wear collections for Women, Men and Kids, as well as in a Luxury supplies line. High craftsmanship and premium-quality materials nurture our continuous aesthetic research, the most authentic meaning of our identity. We are committed to passing on the legacy of our land to younger generations, and we work every day to build and support trust-based relationships with all our collaborators, aiming to promote the individual talent that is indispensable for balanced, respectful and lasting growth.#J-18808-Ljbffr
📌 Store Manager - Las Rozas (España)
🏢 BRUNELLO CUCINELLI RETAIL SPAIN
📍 España