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As a Customer Project Manager, you will guide post-sale deployment and onboarding of Wallbox AC and DC charging solutions. You work closely with cross-functional teams to ensure a smooth installation and long-term success for key accounts in critical ecosystems like data centers. You drive CSAT by bridging customer requirements with delivery and resolve escalations with technical and field teams. This role offers a chance to shape deployment in a fast-growing, global EV charging leader.

Compensaciones / Ventajas

- Lead technical project onboarding, including customer training, documentation, and initial deployment roadmap execution
- Ensure smooth installation, commissioning, and integration of AC and DC products
- Serve as primary post-sale contact for key accounts (CPOs, fleets, utilities, municipalities, resellers)
- Drive CSAT by leading escalation management and resolving critical infrastructure incidents with Support and Field Service teams
- Collaborate with Engineering, Product,



and Services to ensure smooth transitions from prospect to customer and long-term success
- Coordinate cross-functional efforts (Hardware, Software, Validation) to confirm project feasibility and timely execution
- Track milestones, manage risks, and ensure deliverables meet quality targets

Responsabilidades

- 3–5+ years in B2B customer-facing roles (Customer Success, Account Management, Pre-Sales, or Project Management) in infrastructure, energy, or EV charging
- Proven experience managing large, complex accounts and xugodme multi-stakeholder relationships
- Strong relationship management and consultative skills
- Technical understanding of hardware/software solutions in energy or mobility
- Familiarity with public tender processes, regulatory frameworks, and large contract negotiations

Requisitos principales

- Flexible working hours
- Hybrid work schedule and half Fridays
- First-class private health insurance
- Flexible compensation tickets for transport, childcare, and dining apps
- Canteen with discounted meals

📌 Customer Project Manager Spain (Barcelona)
🏢 Wallbox
📍 Barcelona