Responsibilities - Dive into a comprehensive training program to get ready for top-notch customer service - Support customers with setup and configuration of payment terminals or online solutions - Address and resolve any reported issues - Connect with B2B customers via phone and email, providing service-oriented solutions - Handle admin tasks and follow up on questions and requests - Cultivate a positive working environment and foster motivation among team members Requirements - Native-level proficiency in Danish (both spoken and written)



- A good command of the English language - A high school diploma or equivalent qualification - Previous customer service experience is a bonus but not a deal-breaker - Excellent communication skills for confidently interacting with customers - Master problem solver, ready to tackle customer inquiries - Juggling tasks and paying attention to detail in a fast-paced environment - Comfortable using computer systems and various software applications - Ability to work adaptable shifts, including evenings, weekends, and holidays Soft Skills - customer service - excellent communication - problem solving - attention to detail - task juggling - team motivation Certifications &

Qualifications - high school diploma - equivalent qualification

📌 Customer Service Advisor (Barcelona)
🏢 Jobtailor
📍 Barcelona