pJoin Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector.

Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.

/ppIf you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid.

/ppbr/ppstrongYour Responsibilities /strong /pp• Provide technical customer support via phone and email.

/pp• Handle Level 1–2 technical incidents and service-related queries.

/pp• Register and follow up customer cases using CRM and ticketing systems.

/pp• Deliver high-quality customer experience in Portuguese, English, and Spanish.

/pp• Escalate complex cases following internal procedures and quality standards.

/pp• Support customers in a professional and solution-oriented way as a teleoperador/a specialist.

/p pstrong What We Offer /strong /pp• Permanent contract from day one.

/pp• Full-time schedule (39h/week).

/pp• Monday to Friday shifts between 9:00 and 19:00.

/pp• Hybrid model:



/pp- 3 days on-site in Madrid /pp- Remote work on Mondays and Fridays /pp• Competitive salary: strong 22,500 – 24,000 € /strong gross/year.

/pp• Paid training during working hours.

/pp• Career development opportunities within Foundever.

/pp• International and multicultural work environment.

/ppbr/ppstrongWhat We Are Looking For /strong /pp• Portuguese native or bilingual level.

/pp• Advanced English and Spanish (C1 or higher).

/pp• Customer-oriented mindset and strong communication skills.

/pp• Interest in technical support and premium customer experience.

/pp• Ability to work with digital tools and structured processes.

/pp• Based in Madrid or willing to relocate.

/ppbr/ppstrongAbout Foundever /strongFoundever is a general leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands.

/ppbr/ppWe are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. xugodme

/ppApply now and become part of the #FoundeverLife /p

Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Customer Service Agent – Portuguese, English & Spanish Electric Vehicles Project | Hybrid – Madrid
🏢 CareerWallet
📍 Madrid