## Customer Service SupervisorApplylocations: Spaintime type: Full timeposted on: Posted Todayjob requisition id: R2127128

Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta posibilidad a continuación.

Title

Customer Service Supervisor

Belong, Connect, Grow, with KBR!

Program Summary

KBR supports the operational needs of U.S.

armed forces at Morón Air Base in Spain and several bases in Turkey.

Our services ensure smooth operations, allowing Air Force and government personnel to focus on their missions.

We provide program management, civil engineering, morale, welfare, and recreation support, among other essential services.

Awarded by the Air Force Installation Contracting Center, our contract spans a five-year base period with three one-year options, reflecting our commitment to excellence and operational support.

Job Summary

Serves as the installation’s focal point for supply customer feedback, responding to customer logistics concerns, and proactively anticipating problems that could stand in the way of base units fulfilling their mission.

Monitors the overall interface between base maintenance operations and the materiel management system.

Provides guidance and instruction to base work centers on the proper utilization of supply management systems and products.

Performs all necessary document control, research, and base-level records maintenance functions to ensure transaction accuracy and system integrity.

Roles and Responsibilities

Coordinates with Resource Advisors and creates, modifies, and deletes organizational supply accounts in ILS-S and ELMS

Audits customers supply accounts to identify discrepancies and ensure adherence to financial and inventory regulations

Tracks, processes, and provides status on customer backorders by interfacing with enterprise partners at 635 and 735 SCOGs

Monitors supply listings to ensure priority orders are processed rapidly to keep aircraft and defense systems operational





Supports customers during degraded operations with manual accounting recovery procedures to keep operational readiness

Acts as authority for document control through daily transaction audits ensuring signed documents match computer records

Maintains Custodian Authorization/Custody Receipt Listing files.

Ensures units order equipment according to authorizations

Manages internal transfer of equipment between base units and coordinates disposition of obsolete or excess equipment

Coordinates and tracks communications security (COMSEC) items, which are subject to stringent national security controls

Accounts for and updates deployment-ready War Reserve Materiel assets to support wartime taskings. xugodme

Tracks Capital Assets

Performs as the liaison between the base customers and logistics function.

Basic Qualifications

Shall meet the qualifications of AFSC 2S071, Supply Management Craftsman, as defined in AFI 36-2101

Shall have two years of experience in base supply customer service

Shall possess a high school diploma or equivalent

Shall be proficient with ordering equipment, parts, and supplies

Mastery of the Integrated Logistics System-Supply (ILS-S) and related database products FEDLOG, WEBFLIS, and ELMS

Knowledge of Air Force Materiel Management publications, specifically DAFMAN 23-300 and ILS-S User’s Manual

Experience preparing reports, tracking metrics, and identifying process improvements

Ability to train and mentor while ensuring compliance with policies and procedures

Knowledge of workplace safety procedures and material handling practices

Proficiency with Microsoft Office applications

**Preferred Qualifications

Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field

Three to five years of progressively responsible experience in supply, logistics, warehouse, or inventory management

Knowledge of quality assurance, property accountability, and asset management practices

- Knowledge of military or commercial supply regulations and procurement procedures

📌 Customer Service Supervisor (Soria)
🏢 Kbr
📍 Soria