03 ago
|
Smyth u0026
|
Málaga
03 ago
Smyth u0026
Málaga
Descripción del trabajo Amazing Relocation Opportunity!
General
Manager to lead an upmarket, high-volume, guest-facing hospitality operation in Malta.
Location: Malta Salary: €40,000 Reports to: Regional / Group Operations Lead Direct Reports: Department Heads and wider site team Relocation Support: Transport to Malta and accommodation provided for approximately 30 days on arrival Role Overview: We are looking for a polished, commercially minded General Manager to lead an upmarket, high-volume, guest-facing hospitality operation in Malta . This is the most senior on-site role, accountable for day-to-day excellence, team leadership, and delivering strong financial and guest experience results while upholding the venue’s standards and culture.
Key Responsibilities
- Deliver results against agreed commercial targets, budgets, and operating plans.
- Drive consistent revenue growth and improve performance year-on-year.
- Spot opportunities early (and act quickly) to strengthen market position and guest demand.
- Lead all departments to ensure service, product, and operational systems are executed consistently and to a high standard.
- Take full ownership of the venue’s condition, asset care, and overall presentation.
- Set direction through strong operational oversight—identifying what’s working, what isn’t, and where to improve.
- Recruit, lead, coach, and retain an engaged, high-performing team across management and hourly colleagues.
- Put clear goals and accountability in place, including structured performance reviews and development plans.
- Manage change confidently and implement initiatives smoothly across the operation.
- Build a strong people pipeline by supporting training, progression, and internal growth.
- Create a guest-first culture where standards are non-negotiable and feedback is actively welcomed.
- Maintain excellent guest satisfaction benchmarks
📌 General Manager - A Year (Málaga)
🏢 Smyth u0026
📍 Málaga