Experteer Overview

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In this role you lead the end-to-end strategy to ensure catalogue data quality for over 10 million products, leveraging AI-powered tooling to scale accuracy and completeness. You will anchor the Assortment and Content Quality team, connecting data, operations, product, and automation to drive reliable, fast results. You’ll define prioritization, automation opportunities, and a reusable quality framework to protect what millions of users see.

This is a high-impact role shaping data governance and product quality at scale.

Compensaciones / Beneficios

- Define prioritization logic for fixes across 10M products based on severity, business impact, and market coverage
- Design error classification framework for title, image, and catalogue override issues
- Create a recurring quality dashboard to monitor PIM health beyond point-in-time snapshots
- Build end-to-end resolution workflows including AI/automation, agent involvement, and escalation paths
- Identify automation opportunities for repetitive quality tasks while maintaining accuracy
- Set SLAs, quality standards, and productivity metrics for the agents team
- Collaborate with Data Engineering to refine AI-driven error detection and reduce false positives




- Influence Product and Data Hub to address root causes and guide roadmap with business cases
- Coordinate with Local Market Teams on language accuracy and market-specific quality requirements
- Own quality reporting cadence for leadership, translating error volumes into business impact
- Track resolution velocity, accuracy, and recurrence rates to move toward a self-healing PIM
- Escalate systemic patterns for permanent resolution and continuous improvement

Responsabilidades

- 3-5 years of experience in operations, program/project management, or quality programs in tech or e-commerce
- Strong analytical skills with ability to interpret large-scale data and derive business insights
- Proven track record designing operational processes and documentation for non-expert teams
- Experience influencing xugodme cross-functional stakeholders without direct authority
- Structured problem-solver capable of decomposing large problems into clear workstreams with milestones
- Fluent in English (written and spoken)
- Background in Business, Operations, Information Systems, or related fields (valued)
- Nice-to-have familiarity with PIM systems, catalogue management, or e-commerce data quality
- Experience coordinating operational agent teams
- Exposure to data tools: SQL basics, BI dashboards (Looker, Tableau, BigQuery)
- Experience with Jira, Notion, Asana; Salesforce is a plus
- Marketplace/grocery/retail or multi-vertical platform experience

Requisitos principales

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📌 PIM & Catalogue Project Manager (Barcelona)
🏢 Glovo
📍 Barcelona